Terms and Conditions

1. Legal Compliance

By using our services, you agree to:

• • Comply with all applicable local, state, and national laws and regulations
• • Not use our services for any unlawful or prohibited purpose
• • Obtain any necessary permissions for service provision at your property
• • Respect intellectual property rights and confidentiality

2. Prohibited Activities and Behaviors

Users are expressly prohibited from:

• • Engaging in harassment, discrimination, or abusive behavior toward our staff
• • Making false claims or providing misleading information about our services
• • Attempting to reverse engineer or copy our business processes or methods
• • Using our services to facilitate illegal activities or store illegal materials
• • Violating any third-party rights through use of our services

3. Content Guidelines and Restrictions

Any content you submit through our website or communication channels must be lawful, truthful, and respectful. You may not submit content that is defamatory, obscene, threatening, or infringes on any intellectual property rights. We reserve the right to remove or refuse any content that violates these guidelines.

4. Client Responsibilities During Service

As a client, you are responsible for:

• • Providing safe and appropriate access to the property
• • Disclosing any hazardous materials or conditions present
• • Securing valuable items and sensitive documents
• • Ensuring pets are secured during service provision
• • Providing necessary utilities (water, electricity) for service completion

5. Indemnification Obligations

You agree to indemnify, defend, and hold harmless Pristine Works, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms and Conditions, your use of our services, or your violation of any law or third-party rights.

1. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically the laws applicable in the State of Karnataka. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

2. Dispute Resolution Procedures

In the event of any dispute or disagreement:

• 1. Contact us directly to attempt informal resolution
• 2. If informal resolution fails, consider mediation before pursuing legal action
• 3. Legal proceedings must be initiated within one year of the dispute arising
• 4. Both parties agree to act in good faith during dispute resolution

3. Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms. The remaining provisions shall continue in full force and effect.

4. Terms Modification Policy

We reserve the right to modify these Terms and Conditions at any time. Modifications become effective immediately upon posting to our website. Your continued use of our services after modifications constitutes acceptance of the updated terms. Material changes will be communicated through email or prominent website notice.

5. Entire Agreement

These Terms and Conditions, together with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Pristine Works regarding the use of our services. These terms supersede all prior agreements, understandings, or communications, whether written or oral.

6. Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Pristine Works.

7. Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity without restriction.